Accessibility Statement
This statement was last updated on 2/1/2026.
We at PrimEra Health are working to make our site accessible to people with disabilities.
What web accessibility is
An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.
Accessibility adjustments on this site
PrimEra Health is committed to ensuring digital accessibility for all users. We strive to provide an inclusive and user-friendly experience for individuals of all abilities.
We have adapted this site in accordance with WCAG 2.1 guidelines, and have made the site accessible to the level of AA compliance. The contents of this site have been designed to work with assistive technologies, such as screen readers, magnification tools, and keyboard navigation.
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Used the Accessibility Wizard to find and fix potential accessibility issues
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Set the language of the site
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Set the content order of the site’s pages
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Defined clear heading structures on all of the site’s pages
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Added alternative text to images
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Implemented color combinations that meet the required color contrast
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Reduced the use of motion on the site
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Ensured all videos, audio, and files on the site are accessible
Declaration of partial compliance with the standard due to third-party content
While we strive to ensure that all content on the PrimEra Health website meets WCAG accessibility standards, certain portions of the site rely on third-party applications, plugins, or embedded content that are not fully within our control. These may include scheduling platforms, payment processing tools, maps, social media integrations, or other external services.
We work with reputable providers and encourage them to maintain accessible products. However, we cannot guarantee full accessibility compliance for content or features supplied by third parties. We will continue to monitor these elements and seek accessible alternatives whenever possible.
If you encounter accessibility issues related to third-party content on our website, please contact us so we can assist you or explore alternative ways to provide the requested information or services.
Accessibility arrangements in the organization
Coming Soon
Requests, issues, and suggestions
We are committed to continually improving the accessibility of our website and services. If you experience any difficulty accessing content on the PrimEra Health website, encounter an accessibility issue, or have suggestions on how we can improve, we encourage you to contact us.
You may reach us using the information below, and we will make every reasonable effort to respond promptly and address your concerns:
PrimEra Health
121 W Girard Ave
Philadelphia, PA 19123
Email: support@primerahealthco.com
When contacting us, please provide as much detail as possible about the issue you encountered, including the page address (URL), the nature of the problem, and any assistive technology you may be using. This information will help us respond effectively and improve the experience for all users.